Privacy Policy of AVA: Vocal Smart AI

Developed by GerDevStudio

Effective Date: May 3, 2024

1. Introduction

Welcome to the AVA: Vocal Smart AI mobile application developed by GerDevStudio.

This Privacy Policy outlines our commitment to safeguarding the privacy and security of the information collected through our services. It is designed to help you understand what data we collect, why we collect it, and what we do with it. This commitment reflects our firm's dedication to protecting your privacy and maintaining the trust you place in us.

If you have any questions or concerns regarding this policy or our privacy practices, please contact us at:

Email: gerdevstudio@gmail.com

By accessing or using our mobile application, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy and our data handling practices.

2. Objectives of the Privacy Policy

This Privacy Policy aims to ensure the personal data of our users are processed in accordance with the principles of transparency, lawfulness, and fairness.

We are committed to protecting the privacy of our users, upholding their data protection rights, and ensuring compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the Personal Data Protection Law No. 6698 (“PPD”).

Policy Scope

The scope of this Privacy Policy covers all personal data processing activities by our company associated with the AVA: Vocal Smart AI application. This policy applies globally to all users of the AVA application, across all platforms and jurisdictions.

Purpose of the Policy

The primary purposes of this Privacy Policy are to:

This policy also acts as a binding document that governs our approach to data privacy and security, ensuring that we operate in a manner that respects user privacy and is fully compliant with international data protection regulations.

3. Collection of Personal Data

This section outlines the types and methods of personal data collection by our application, ensuring compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the Personal Data Protection Law No. 6698 (PPD Law). We are committed to transparency, legality, and ethical data practices while providing our services.

Types of Personal Data Collected

We collect various types of personal data necessary for the provision and enhancement of our services, subject to strict data minimization principles:

Methods of Data Collection

Our data collection methods are designed to ensure compliance with the GDPR, CCPA, and PPD Law:

Consent for Collection

By using our application, you explicitly consent to the collection, use, and processing of your personal data as described in this section. We ensure that all data collection and processing activities are lawful, fair, and transparent, adhering to the stipulated legal standards and respecting your privacy rights. You have the right to withdraw your consent at any time.

4. Basis for Data Processing

This section explains the legal grounds on which we base our processing of your personal data, ensuring compliance with applicable laws and regulations.

Compliance with Legal Obligations

We process your personal data to comply with legal obligations to which we are subject. This includes, but is not limited to, data protection and privacy laws that require careful and lawful handling of personal data.

Contractual Necessities

Your personal data is processed on the basis that it is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract. This includes providing our services in accordance with our terms of service.

Consent

We rely on your consent for processing personal data for specific purposes. When we require your consent, we will clearly communicate the purpose of the data processing, and such processing will be strictly limited to the purposes explicitly agreed upon. You may withdraw your consent at any time.

Legitimate Interests

We may also process your personal data when it is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. Examples include:

Specific Laws and Regulations

Specific laws and regulations that guide our data processing practices include:

5. Use of Collected Data

The data we collect is used for a variety of operational purposes, aligned with enhancing functionality and ensuring compliance with GDPR, CCPA, and PPD laws. Below, we detail how specific types of collected data are utilized within our operations.

Application Functionality

To ensure the performance and reliability of our application, we process data such as device type, operating system, and application usage metrics. This data is essential for maintaining service compatibility and optimizing delivery, compliant with legal standards and user consent.

Service Improvement

We analyze usage data and interaction patterns to understand user behavior and preferences, under the legal basis of legitimate interest in improving our services. This enables us to continuously enhance our application and tailor features to better meet user needs, ensuring transparency and user rights protection under GDPR, CCPA, and PPD.

User Experience Customization

We process collected data to personalize the user experience, based on user consent. Analyzing user activity within the app allows us to suggest features or content that align with their interests and prior interactions, adhering to the principles of data minimization and purpose limitation.

Customer Support

For providing effective customer support, we use information provided by users such as their user history and account details. This is essential for resolving issues and providing personalized support, done within the scope of fulfilling our contractual obligations and complying with legal requirements.

Marketing and Communications

Data usage for sending updates, features, and promotional offers is based on user consent. Users may opt-out at any time via account settings or the unsubscribe options provided, in compliance with GDPR's consent requirements and CCPA's right to opt-out.

Data Analytics

Aggregated and anonymized data is used for business intelligence purposes. This analysis helps in identifying usage trends and making strategic adjustments, conducted under legitimate interests while ensuring that user privacy is respected and safeguarded.

Legal Compliance

We process personal data to comply with applicable laws such as GDPR, CCPA, and PPD, respond to lawful requests by authorities, or to assert or defend against legal claims, ensuring data protection and privacy rights are maintained.

Security Measures

To enhance application security and protect user data, we monitor and analyze usage data to detect and prevent fraudulent or unauthorized activity. This is conducted within the framework of our legal obligations and legitimate interests in protecting our services and users.

5. Use of Collected Data

The data we collect is used for a variety of operational purposes, aligned with enhancing functionality and ensuring compliance with GDPR, CCPA, and PPD laws. Below, we detail how specific types of collected data are utilized within our operations.

Application Functionality

To ensure the performance and reliability of our application, we process data such as device type, operating system, and application usage metrics. This data is essential for maintaining service compatibility and optimizing delivery, compliant with legal standards and user consent.

Service Improvement

We analyze usage data and interaction patterns to understand user behavior and preferences, under the legal basis of legitimate interest in improving our services. This enables us to continuously enhance our application and tailor features to better meet user needs, ensuring transparency and user rights protection under GDPR, CCPA, and PPD.

User Experience Customization

We process collected data to personalize the user experience, based on user consent. Analyzing user activity within the app allows us to suggest features or content that align with their interests and prior interactions, adhering to the principles of data minimization and purpose limitation.

Customer Support

For providing effective customer support, we use information provided by users such as their user history and account details. This is essential for resolving issues and providing personalized support, done within the scope of fulfilling our contractual obligations and complying with legal requirements.

Marketing and Communications

Data usage for sending updates, features, and promotional offers is based on user consent. Users may opt-out at any time via account settings or the unsubscribe options provided, in compliance with GDPR's consent requirements and CCPA's right to opt-out.

Data Analytics

Aggregated and anonymized data is used for business intelligence purposes. This analysis helps in identifying usage trends and making strategic adjustments, conducted under legitimate interests while ensuring that user privacy is respected and safeguarded.

Legal Compliance

We process personal data to comply with applicable laws such as GDPR, CCPA, and PPD, respond to lawful requests by authorities, or to assert or defend against legal claims, ensuring data protection and privacy rights are maintained.

Security Measures

To enhance application security and protect user data, we implement rigorous security measures, including data encryption, firewalls, and intrusion detection systems, in accordance with our technical and administrative security policies. We monitor and analyze usage data to detect and prevent fraudulent or unauthorized activity, conducted within the framework of our legal obligations and legitimate interests in protecting our services and users.

6. Data Sharing and Disclosure

We may share your personal data with third parties under certain circumstances as described below. Our commitment is to ensure that any sharing of data aligns with legal standards and respects your privacy rights.

Third-Party Service Providers

We utilize various third-party services to enhance our application's functionality. These include:

Cross-Border Data Transfers

Information we collect may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different to the laws of your country. However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Disclosure

We may disclose personal data in the good faith belief that such action is necessary to:

Consent

Except for the scenarios outlined above where legal, technical, or operational considerations apply, any other sharing of personal data will be subject to your explicit consent.

User Consent

Except where we are compelled by law to disclose your personal data, we will seek your explicit consent before sharing your data with third parties for purposes not outlined in this Privacy Policy.

7. User Rights and Control

This section details the rights you have over your personal data that we collect and process under regulations including PPD Law No. 6698, GDPR, and the CCPA. We are committed to ensuring that you can exercise these rights easily and transparently.

Pursuant to Article 11 of the PDP Law

You may request the following regarding your personal data by applying to us:

Rights Under the General Data Protection Regulation (GDPR)

Where GDPR is applicable, you have the following rights:

How to Exercise Your Rights

To exercise any of these rights, please contact us directly at gerdevstudio@gmail.com. We will respond to your request within a reasonable timeframe and notify you of the action we have taken.

8. Data Security Measures

We employ comprehensive technical and administrative measures designed to protect your personal data from unauthorized access, loss, alteration, or destruction. We are committed to ensuring the security and integrity of your data.

Technical Measures

We utilize the following technical safeguards:

Administrative Measures

Our administrative security measures include:

Compliance with Standards

We adhere to internationally recognized standards and frameworks for data security, including ISO/IEC 27001, GDPR, and others applicable to our industry and the nature of the data we handle.

By implementing these comprehensive security measures, we aim to protect your data against unauthorized access, misuse, or disclosure while maintaining its integrity and availability.

9. Use of Cookies and Tracking Technologies

This section explains the cookies and other tracking technologies that our application uses to enhance user experience, improve service functionality, and deliver personalized content. We detail how these technologies operate, the data they collect, and how users can manage their preferences.

What are Cookies?

Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies help us enhance your navigation of our application, ensuring functionality and improving performance.

Types of Cookies We Use

How We Use Cookies

Cookies and other tracking technologies are used to understand how you use our application, improve your user experience, and manage our advertising. Here are some ways how:

Your Choices Regarding Cookies

If you prefer to avoid the use of cookies on our application, you can take steps to disable cookies on your internet browser. Most browsers provide options to manage cookie preferences under their settings menu. Please note, however, that if you disable cookies, you may not be able to use certain features of our application effectively or at all.

More Information on Cookies

For more detailed information about cookies, including how they are used and your options regarding their management, you can visit AllAboutCookies.org.

10. Child Privacy

We recognize the importance of protecting the privacy of children. This section explains our practices with respect to the collection and processing of data from children under the age of 13 (or under the age of 16 where applicable by local laws).

Collection of Children's Data

We do not knowingly collect personal data from children under the age of 13 without obtaining parental consent. If it comes to our attention that a child under 13 has provided us with personal data without parental consent, we will take steps to remove such data from our servers. Additionally, if we need to rely on consent as a legal basis for processing and the child's country requires consent from a parent, we will obtain that consent before collecting and using the information.

Parental Consent

Before collecting any personal data from a child, we require parental consent and provide parents with the option to refuse to allow the further collection or use of their child's information. Parents can review, request the deletion of their child's personal information, and refuse to permit its further collection or use.

Use of Children's Data

The personal data collected from children is used solely for the purpose of providing services within the app, such as educational content or age-appropriate user interactions. We do not share this data with third parties except as required by law or as necessary to protect the safety of the app, users, or others.

Protection of Children's Data

We implement additional measures to enhance the security and privacy protections for children. These include limiting the collection and retention of child-specific data to only what is strictly necessary to participate in the app and maintaining rigorous data security protocols.

Notification and Changes to Our Child Privacy Practices

If we make any material changes to the way we collect, use, or share children's personal data, we will notify parents by email or through direct notifications within the app. We encourage parents to review this policy periodically to stay informed about how we are protecting their child's data.

11. Third-Party Links and Services

This section outlines our policies and practices concerning the interaction with third-party links and services that users may encounter within our application. While AVA: Vocal Smart AI facilitates navigation and enhanced functionalities by integrating these third-party resources, it is important to note that they operate under their own privacy policies and terms of service.

When you click on links that take you to third-party websites, you will be subject to the third parties' privacy policies. While we support the protection of your privacy on the Internet, we cannot be responsible for the actions of third parties or their privacy practices. Users are encouraged to read the privacy policies of each and every website that collects personally identifiable information.

Responsibility for External Content

GerDevStudio is not responsible for the content or the privacy practices employed by other sites. Our application may contain links to other websites operated by third parties. We make no representations or warranties about the privacy practices of any third-party site and we do not endorse or accept responsibility for the content or use of such websites.

Changes to Third-Party Services

The third-party services that AVA: Vocal Smart AI interacts with are dynamic and the services they provide may change. Consequently, our Privacy Policy will only cover our use and disclosure of information collected while they were still operating under the approved terms. Should any third-party service change its functionality or terms and conditions in a manner that impacts the way your data is used or shared, we will endeavor to notify you of these changes and, where necessary, obtain your consent or offer you the opportunity to opt-out of the newly defined uses.

Links to Other Sites

Our application includes links to other websites whose privacy practices may differ from those of AVA: Vocal Smart AI. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy statement of any website you visit.

Contacting Third Parties

If you have any questions or concerns about how these third-party services handle your data, or you wish to withdraw consent for a third-party to access your information, please refer directly to their customer service and privacy policy pages. We provide links to each significant third-party's privacy policy at the beginning of our interaction with them for your convenience.

12. Compliance with Legal Obligations

We are committed to full legal compliance in all operations of our application. This includes the collection, use, and disclosure of personal data as mandated by law, including adherence to the Personal Data Protection Law No. 6698 (PPD), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

Legal Requirements

We may disclose your personal data when such disclosure is required by law, or necessary to comply with a legal obligation such as a subpoena or similar legal process. When we are legally compelled to disclose your personal data, we aim to provide you with prior notice, unless we are legally prohibited from doing so. We ensure compliance with the specific requirements of PPD, GDPR, and CCPA, particularly in relation to data subject rights and cross-border data transfers.

Law Enforcement

We may also share your data with law enforcement, government officials, or other third parties when:

Other Legal Obligations

In addition to the above, we may also be required to share your information in response to requests from public authorities, including meeting national security or law enforcement requirements, under the frameworks of PPD, GDPR, and CCPA.

Documentation and Record Keeping

All disclosures of personal data under legal requirements are documented and kept as part of our compliance records to ensure accountability and adherence to these legal obligations, including those specified under PPD, GDPR, and CCPA.

13. Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will revise the "last updated" date at the top of the Privacy Policy.

We recommend you review this Privacy Policy periodically to stay informed about our data practices and the ways you can help protect your privacy. Your continued use of our application signifies your acceptance of any modifications to this Privacy Policy.

In the event of significant changes to our Privacy Policy, we will make reasonable efforts to notify you, such as through in-app notifications or via the email address we have on file, if any. This is to ensure you have ample time to review and understand the changes. We encourage you to review the changes carefully and contact us with any questions or if you wish to cease using our services under the new terms before the changes take effect.

14. Contact Information

If you have any questions, concerns, or comments about our Privacy Policy, please contact us at:

Developer:

GerDevStudio

Email:

gerdevstudio@gmail.com

For further information about our privacy practices, data protection, or if you have any complaints, you can contact our Data Protection Officer directly at the email address provided. We aim to respond to all inquiries within 7 business days and address your concerns as promptly and effectively as possible.

Feedback and Complaints

If you believe that we have not adhered to this Privacy Policy, please contact our Data Protection Officer. You are also entitled to make a complaint to the data protection authority in your country. If applicable, you can find more information on how to proceed by visiting the official website of your local data protection authority.

15. Acceptance of the Policy

By accessing or using the AVA: Vocal Smart AI application, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.

Your continued use of our application following the posting of changes to this policy will be considered your acceptance of those changes. This policy is an integral part of our Terms of Service.

We reserve the right, at our discretion, to modify or replace this Privacy Policy at any time. When we make any changes, we will revise the 'last updated' date at the top of this policy, and the most current version of the policy will govern our use of your information. We may also attempt to notify you by other means such as email, in-app notification, or another method.

If you have any questions about this policy or our privacy practices, please contact us at gerdevstudio@gmail.com.